Esselte Support & FAQs


Esselte Support & FAQs
We hope our list of commonly asked questions will provide you with an
immediate answer to your question. If not, please
click here to contact us.
Frequently Asked Questions
What are the terms and conditions of Summer deals / £5 M&S voucher
promotion?
Summer deals / £5 M&S voucher promotional flyers
Full terms and conditions:
1. Promotion by Esselte UK only. Esselte UK Limited, Waterside House, Cowley Business Park High street, Cowley, Uxbridge, Middlesex UB8 2HR.
2. This offer is subject to availability. Other goods or vouchers of equivalent value may be substituted.
3. Promotion valid in the UK only from 01.07.09 to 30.09.09.
4. There will be no cash alternative to the goods or vouchers on offer.
5. Vouchers will be delivered by registered mail within 90 days of a valid invoice / proof of purchase.
6. Applications are open to UK residents aged 18 or over. Employees of Esselte, the promoters and individuals connected with any company involved in the promotion/competition, agents and members of the immediate family of the above people will not be eligible to participate.
7. All proofs of purchases must be legible. They must state the promoted products and matching codes featured on the flyers, leaflets or emails. They must be clearly marked with the applicant's name, company name, address, email address and the promotional code VOW SUMMER or SPICERS SUMMER.
8. Any illegible, mutilated, altered, or corrupted application may be disqualified.
9. Applications must be made in accordance with instructions. They are invalid if they are received any later than the specific closing time which shall be 5.00 pm GMT on 30.09.09.
10. Proof of submission or of faxing a form will not constitute proof of delivery and no responsibility will be accepted for lost, corrupt, delayed or misdelivered entries.
11. Offers are limited to 10 entries per person. One entry corresponds to one promotional deal.
12. This promotion is by Esselte UK only and not in partnership or association with any other person featured in the promotional flyers.
Full terms and conditions:
1. Promotion by Esselte UK only. Esselte UK Limited, Waterside House, Cowley Business Park High street, Cowley, Uxbridge, Middlesex UB8 2HR.
2. This offer is subject to availability. Other goods or vouchers of equivalent value may be substituted.
3. Promotion valid in the UK only from 01.07.09 to 30.09.09.
4. There will be no cash alternative to the goods or vouchers on offer.
5. Vouchers will be delivered by registered mail within 90 days of a valid invoice / proof of purchase.
6. Applications are open to UK residents aged 18 or over. Employees of Esselte, the promoters and individuals connected with any company involved in the promotion/competition, agents and members of the immediate family of the above people will not be eligible to participate.
7. All proofs of purchases must be legible. They must state the promoted products and matching codes featured on the flyers, leaflets or emails. They must be clearly marked with the applicant's name, company name, address, email address and the promotional code VOW SUMMER or SPICERS SUMMER.
8. Any illegible, mutilated, altered, or corrupted application may be disqualified.
9. Applications must be made in accordance with instructions. They are invalid if they are received any later than the specific closing time which shall be 5.00 pm GMT on 30.09.09.
10. Proof of submission or of faxing a form will not constitute proof of delivery and no responsibility will be accepted for lost, corrupt, delayed or misdelivered entries.
11. Offers are limited to 10 entries per person. One entry corresponds to one promotional deal.
12. This promotion is by Esselte UK only and not in partnership or association with any other person featured in the promotional flyers.
Can I purchase directly from Esselte?
Unfortunately we do not sell direct to the consumer. Please check our
Where to Buy page in order to purchase from one of our dealers.
How do I become an Esselte dealer?
Please telephone customer services on: Tel: 0870 90 90 609
Can Esselte Filing products be recycled?
All our filing products are 100% recyclable and all binders are made
from recycled cardboard. Many of our product are manufactured from
recycled materials all with a different percentage of recycled content.
Find out more about recycling and how Esselte is helping the environment
here.
What is the Presenter Adapter and what is it for?
The Presenter Adapter can be used to simple convert the Presenter from a
stand type to a table top or shelf display type. The Presenter Adapter
is an accessory and as such does not need to be purchased for use as
part of the stand.
Can I purchase extra Dataline or Aualtec cables?
Unfortunately you cannot buy the cables on their own as they work part
of the security kit.
Can I purchase replacement cutters for my Hole Punch?
The cutters in Leitz Hole Punch’s are covered by the guarantee, often up
to 10 years. However you can purchase spare cutters in 6mm and 8mm
sizes for the Leitz heavy duty AKTO range Hole Punch’s.
Where can I acquire replacement instructions for my DYMO labeling
machine?
Please look on www.dymo.com where you can
download the instructions. Alternatively, please ring the DYMO hotline
on: 0207 341 5529.
Technical Questions
What is the material used in the Pendaflex and Orgarex bars?
Both the Pendaflex and Orgarex bars are made of metal for extra strength.
What size is the vertical pocket in the 283 conference file range?
The vertical pocket in the 283 conference file is 310mm tall by 90mm
wide.
Are the old and new Heavy Duty Staple Cartridges interchangeable?
The new Heavy Duty Staple Cartridges can be used in the older type
staplers, however the old Heavy Duty Staple Cartridges cannot be used in
the new machines.
What material are the Vaultz security storage products made of from?
The Vaultz security storage products are made a variety of materials to
make a very strong product, these materials include; Plywood and plastic
with a foil and aluminium edges.
Can you buy extra pockets and CD folders for the Vaultz range of
products?
Many of the Vaultz products include the maximum possible number of
pockets and folders that can be housed, however extra CD pockets and A-Z
File Indexing Cards can be purchased as an accessory for the CD Draw
Cabinets.
Should I buy a Dataline Aualtec key or combination lock?
It's really down to your personal choice but if you require one or 2
people to have access the key option would suit, however if many more
people need quick access then sharing a numbered combination may be the
best choice for you.
Where can I get technical help for my DYMO labelling machine?
Please continue to contact the DYMO hotline on: 0207 341 5529 or look on
http://www.dymo.com. They will be able to help you with all your technical
problems and enquiries regarding DYMO. Dymo is now owned by Sanford UK.
Esselte UK Ltd.
Waterside House, Cowley Business Park, High Street, Cowley,
Uxbridge
UB8 2HP
United Kingdom
Uxbridge
UB8 2HP
United Kingdom
Hours of Operation
Monday to Friday: 8:30am - 5:30 pm
Telephone
01895 878 700
